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About Us imageABOUT US Service Charter

OUR ORGANISATION
Access MQ works with industry, business and government to identify and access the appropriate expertise and technology in the development of creative solutions for the commercial arena.

OUR VISION
To be distinguished for delivering world-class technologies and innovations that create value.

OUR MISSION
To provide professional expertise and know-how to commercialise knowledge, products and services of Macquarie University and our partners with a culture of enterprise.

In essence: Creating Value Through Innovation

WHAT WE DO
Access MQ delivers value by creating innovative solutions for industry and community and developing opportunities. We achieve this through one or more of the following services;

  • Opportunity identification and marketing
  • Problem solving and concept development
  • Support for the preparation of grant, tender and funding applications
  • Intellectual Property and commercialisation services
  • Source expertise
  • HR services
  • Project management
  • Company secretarial, finance and business management
  • Coordination of commercially operated training and education programs

Our Core Values
Access MQ operates with a set of core values developed by our staff, partners and stakeholders. These values are important to us and will help to guide our company in all aspects of our business.

  • Delivering on our promises. Our partner’s success is our success
  • Teamwork and synergy in partnerships
  • Quality you can trust and depend on
  • Creativity and Innovation and a “can-do” attitude - Nothing is impossible
  • Adding value in everything we do
  • Caring about our community and environment
  • Seeking feedback to improve our service offerings

Our Service Beliefs
In delivering our service to customers and clients we will:

  • Respect our project partners and team members
  • Communicate in a timely, open and courteous manner
  • Respect confidentiality and uphold standards and legislation
  • Deliver high quality results on time
  • Apply and improve upon our business processes
  • Operate ethically, honestly and safely
  • Ensure our business objectives reflect these beliefs

 

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